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The double feature

Automatic switchboard

"Digital Announcer" greets callers and transfers them to the operator or a hunt group of extensions

  • Typical applications:
    - Switchboard overflow
    - Hunt group overflow
    - First information before Operator answers
    - Automatic call transfer
  • Target extension is changeable at any time
  • "Automatic Operator": callers with DTMF phones can directly enter an extension or a single digit department number
  • Announcement recording via handset or LINE-Input
  • Switch to night recording at the press of a key
  • Completely separate call handling of the channels; all callers hear announcement from the beginning
  • Superior announcement quality due to ISDN digital technology

Music and Information On Hold

  • Continuous playback of user-selectable music and user-recordable messages
  • Wear-free operation with digital memory (6 minutes)
  • Integrated CD-player for downloading of music into memory
  • Separate message memory (2-track technology) for separate update of music and messages
  • Automatic blending of music and text (sound studio function).
  • All recordings from CD, handset, or Line-Input.
  • Multilingual hold messages
  • Texts and music can be combined as user determines