vailable worldwide - rapid service from Meypack Verpackungstechnik GmbH
Meypack Verpackungssystemtechnik GmbH has dramatically reduced its costs for wireless international calls.
Customer
Meypack Verpackungssystemtechnik GmbH, a specialist for packaging machines, offers a wide variety of different case and film packaging machines for a multitude of different uses.
Over 160 employees work for Meypack at sites in Nottuln-Appelhülsen, Schenefeld (Hamburg), and Port Orange, Florida/USA, and service customers throughout the world.Meypack Verpackungssystemtechnik GmbH continuously invests in research and development to design new machines and reinvent proven systems. It places great emphasis on advanced technologies and production methods. The introduction of the innovative CleanDesign principle in 2005 met with international success.
Challenge
Meypack sells its innovative products across the globe. Therefore, the sales and service team and engineers often travel abroad on long business trips.
Since these employees use their cell phones to remain in regular contact with the head office in Germany, the company was faced with very high wireless costs.
Solution
All international phone calls from Germany to field employees on a business trip are now placed via the wireless Mobile Pro Teleserver.
When calling Germany from abroad on their cell phones, field employees now place calls via the Mobile Pro Teleserver by using the callback function.
For calls from abroad to Germany, savings on wireless calls are highly dependent on rate plans, the selected phone network and the country of origin.
With the additional use of international pre-paid cards, wireless costs can be lowered even further. Since any cell phone or landline phone can be integrated into the Mobile Pro Teleserver, employees are still reachable under their normal office extension, regardless of where they are located or what wireless network they are using.
Benefit
The consistent use of the Mobile Pro Teleserver has dramatically reduced Meypack’s expenses for wireless international calls.
After only a few months, the investment more than paid off for the company.
Country: Germany
Sector: Industry
Company
Meypack is a specialist for case and film packaging machines and sells its innovative products across the globe.
Initial situation
Sales staff, service employees and engineers often travel abroad on long business trips. Wireless phone calls were running up high expenses.
Solution
Using the callback function, all international calls are now placed exclusively via the Mobile Pro Teleserver.
Benefit
Meypack has dramatically reduced its costs for wireless international calls.
Products
Mobile Pro 1600 Teleserver