The Multi-Talented Hicom Announcer

Announcement functions

The right greeting for every situation

Caller satisfaction through transparency
An individual, automatic announcement before the operator takes the call establishes clarity. Instead of being left in the dark, customers and business partners can quickly get the information they need - current and situation-specific. Whether you annouce new working hours, give information on the availability of staff, or instructions about what to do in a power failure - Genius ST is multi-talented when it comes to announcements.

The friendly voice of your ACD
The efficient distribution of callers requires a powerful announcement system. With 4 channels and the ability to link four different announcements, Genius ST is the ideal solution for ACD systems (Automatic Call Distribution).

Music recording

It doesn't have to be boring

Entertainment plus image
Why not offer callers a bit of musical entertainment? One Genius ST announcment channel can be utilized to record and play on-hold music. You not only prevent boredom, you do something for your company image. As everyone knows, music is more than just entertainment. It is a universal language, is binding and emotional. This creates the ideal conditions for presenting your company the way you want to.

Sound and operation - crystal clear
Recording announcements and music is child's play with Genius ST. Every recording is spoken into the handset. Announcements professionally recorded in a sound studio are played over the integrated CD player. This recording is then played wear-free from the digital memory in the original sound quality.