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Yessir
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Yessir - a friendly answer to every call (digital announcer)

The versatile announcer greets your callers, lets them transfer themselves to the desired department and handle up to four callers simultaneously. This aural "business card" ensures that you make the right first impression to your first-time callers from the very beginning.

                      

Call management - take on calls and secure opportunities
Whenever the PBX or any single department is stretched beyond capacity or no one is there, YESSIR takes over. Up to four simultaneous callers can be automatically received, acknowledged and transferred. This puts an end to busy signals, frustration and premature hangups.

Relieve your switchboard - callers transfer themselves
YESSIR gives your PBX direct dial-in capability. Callers with a touch-tone phone can connect themselves to the desired department—without detours. Your greeting message gives callers a clear aid in finding their way and making their selection. Callers can transfer themselves, providing lasting relief to the switchboard staff.

Features

Yessir - Features

Call management and switchboard relief

  • "Digital announcer" greets callers and transfers them to the operator or a hunt group of extensions
  • Other typical applications include:
    - Call center overflow
    - Hunt group overflow
    - Initial information before operator answers
    - Automatic call transfer
  • Target number can be changed at any time using keyboard
  • "Automatic switchboard":
    - Callers with a touch-tone phone can choose between multiple target numbers themselves
  • Record announcements via handset or LINE input
  • Switch to night announcement at the touch of a button
  • Completely independent call handling for each channel; each caller hears the announcement "from the beginning"
  • ISDN digitization process provides highest playback quality

Technical Data

Yessir - Technical Data

  • Dual digital recording/playback memory: 30-second daytime announcement and 30-second nighttime announcement
  • Configurable delay for call answering (1 to 9 rings)
  • Dialing method: DTMF (touch-tone) or pulse
  • Transfer type: ground button/flash, desktop unit in prizewinning design, including 230 volts/50Hz power supply adapter
  • Dimensions: 270 mm x 280 mm x 68 mm

Versions

Yessir - Versions

Sissy 200
2 a/b channels
manages up to 2 callers simultaneously

Sissy 400
4 a/b channels
manages up to 4 callers simultaneously

Documentation

Yessir - Documentation