ONE Number Service – Accessibility via one telephone number.
Regardless of what phone you are using (mobile, landline or IP telephone), you can be reached via the same telephone number and you always have access to the convenient functions of your telephone system. You can collect all messages through a single voice mailbox and conveniently retrieve them at the PC.
- One telephone number
By being accessible everywhere under the same telephone number, you are always at the service of your clients and partners. You can accept and process calls from any location, put calls on hold, transfer calls and create conference calls just as easily, quickly and flexibly as from your office telephone. - One mailbox
All your messages are collected in a single voice mailbox and you can listen to them comfortably at the PC. Mobile Pro supports many existing voicemail systems and your mobile phone mailbox. - Information at your fingertips
Customer requests will never get lost thanks to the “record” function, which lets you log telephone conversations. These are saved in your voice mailbox and can be sent to your e-mail box as sound files. - Seamless communication
A conversation initiated on a mobile phone can be continued on a landline telephone without interruption. Your contact will be unaware of the transition. - Easy operation
While en-route, you can conveniently change settings such as switching call forwarding on/off without accruing extra charges. You decide when and where you can be reached.
For whom is the One NUMBER concept suitable?
Here we would like to point a few possibilities to you, where the One Number concept makes sense.
- Director / company owner
You have a meeting or business dinner with an important partner. With Teleserver Mobile Pro you can effortlessy reroute all calls to your assistant when you do not want to be disturbed, letting him or her answer and process your important calls. When your appointment is concluded, you simply switch off call forwarding free of charge using your mobile phone. On your way back to the office, you receive a long-anticipated call from a new client. Since your mobile phone is integrated as a mobile extension of the company’s telephone network, clients can reach you even though they do not and should not know your mobile phone number. - Sales representative
A client calls to inquire about the state of an order. Since you are currently in your car travelling to an appointment, the call is automatically forwarded to your mobile phone. You answer the call and greet the client. Since you cannot access the central data system while driving and therefore cannot respond to the client’s questions, you forward the call to a colleague who can be of better assistance. - Service technician
A client calls while you are in transit within your building. A device delivered by your company must be exchanged immediately because the client’s production will otherwise be slowed and cause delays in shipping. With Teleserver Mobile Pro you are accessible to your clients at all times since calls are immediately forwarded to your mobile phone. Once back at your desk, you can smoothly continue the conversation that you began on your mobile phone using your desk telephone.